The requirement
EVV is mandatory for New Mexico Medicaid home care
The federal 21st Century Cures Act requires Electronic Visit Verification for Medicaid personal care services (since January 2020) and home health services (since January 2023) in every state. For New Mexico agencies, that means visits billed to New Mexico Medicaid must be electronically verified.
New Mexico agencies must verify visits electronically for New Mexico Medicaid. States run EVV one of two ways — a single state system (a designated aggregator you send visit data to) or an open/provider-choice model (you use any compliant EVV solution). Confirm New Mexico’s current model with New Mexico Medicaid or your managed care organization.
GPS verification
Caregivers clock in and out on their phone; location and time are captured automatically.
Telephony backup
No smartphone or signal? Visits verify by phone from the client’s landline.
Audit-clean records
Every visit stores the six Cures Act data points, ready for a Medicaid audit.
EVV rules and designated systems change by state and contract. Always confirm New Mexico’s current EVV requirements directly with New Mexico Medicaid or your managed care organization before relying on any summary.